Frequently Asked Questions

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Essential Liquids Inc is committed to providing their customers with an abundance of information that they may utilize whenever needed. Every consumer should know a little bit of what the product is they are purchasing. That is why we have compiled a general FAQs list that will tell you everything you want to know!

 

e-Liquids

 

What Are e-Liquids?

e-Liquid or vape juice is the fluid used in electronic cigarettes or vaporizers that creates the actual vapor. It can contain nicotine but this depends on personal preference.

What Is In e-Liquids?

e-Liquids are a mix of ingredients such as vegetable glycerin (VG), propylene glycol (PG), nicotine (when added), and flavourings. e-Juices use both natural and artificial flavourings.

What Are Premium e-Liquids?

Some of the cheaper liquids order their ingredients from China, where the standards are way lower. Premium e-Liquids contain high quality ingredients sourced from the USA and Canada.

What Are Regular e-Liquids?

Regular e-Liquids are usually cheaper, and low quality liquids mainly made in China. These e-Liquids may contain harmful chemicals such as Diacetyl and Acetoin. It is very important to check where the ingredients used in the vape juice come from, so always check the labels. Order from a trusted vendor.

What Are Premium e-Liquids?

Vegetable Glycerin is one of the main ingredients in e-Liquids. It is a sweet, thick vegetable based liquid. Both PG and VG are non-toxic compounds and generally considered safe by the FDA. In fact, they are widely used as food additives in a big variety food and personal care products.

What Is Propylene Glycol?

PG is an odorless liquid that is mixed with nicotine and flavour additives to make e-Liquids for. PG and VG have different consistencies, and each contributes a different taste to e-Liquids. PG and VG give different sensations to the mouth and throat, and the two are often combined.

Are Your Products FDA Approved?

e-Liquids as a whole are not FDA approved as of now, however, all of the ingredients used in Essential Liquids Inc e-Liquids are FDA approved. They are also kosher and pharmaceutical grade.

Do Your Products Contain Nicotine?

You can choose this to your personal liking. All liquids come with or without nicotine. Nicotine strenghts vary between brands but include 0 mg, 8 mg, 12 mg, 18 mg and 24 mg. Happy Vaping!

Why Are Your Products Considered Premium?

Essential Liquids Inc’s ingredients are sourced from trusted North American suppliers and are FDA approved. Quality is number one. Search for reviews you will find quite a few!

What Are The Top Selling Flavours?

Canadian Tobacco, Strawberry, Exported Tobacco, Mild Tobacco, Cool Menthol, Tropical Tsunami, Sweet Tarts, Sailing Tobacco and Cuban Cigar.

Do Your e-Liquids Have Childproof Lids?

All e-Liquids manufactured by Essential Liquids Inc use child resistant bottle caps. Vapor products should only be accessible to adults for several reasons.

What Does VITA Canada Approved Mean?

It means you must meet and follow all of the rules and regulations set by them and their founders. Essential Liquids Inc is a proud member.

 

 

Shelf Life And Storage

 

How Long Do e-Liquids Last?

How long a bottle of e-Liquid lasts depends on how much you vape, and also how you store your eJuice. e-Liquids generally last 8–12 months when stored in a cool, dark, dry place.

How Should I Store My e-Liquids?

You’re e-Liquids should always be stored in a cool, dark and dry place. Exposure to sunlight in excess can cause discoloration and damage to the e-Liquids.

The Colour Of My e-Liquid Has Changed. Is It Still Save To Use?

The discolouration is most likely due to storage of your e-Liquid, and can still be used. Be sure to store your eJuice in the refrigerator or in a cool, dark and dry place. The addition of nicotine may also change the colour of your e-Liquid.

 

 

Shipping

 

What Are The Shipping Costs?

Shipping within North America starts at only $9. Retail purchases over $100 will receive free shipping. There are no hidden extra costs!

How Long Will Shipping Take?

Please note, on all orders there is a processing time of 1-2 business days. Standard shipping generally takes 4-6 business days. While Express generally takes 2-4 business days to ship.

How Can I Find Out If My Order Has Shipped?

Essential Liquids Inc. will forward a confirmation email to you as soon as your order has been shipped. Checking the status of your order can be done by logging into your Essential Liquids account and viewing your orders in the dashboard area.

Visit Us

10 Frankford Cres.

Trenton, Ontario

Canada, K8V 4L2

Contact us

(800) 695 – 7992

[email protected]

or use our contact form!

Open Hours

Mon – Thurs: 
9am – 5pm

Fri: 9am – 3pm

Sat: 10am – 4pm